Huawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid Supporting capabilities and builds the foundation for solar to become the main energy source. Huawei will continue to innovate and enable renewable energy to empower each individual, home, and organization.

We are looking for a motivated candidate to join us as a:

Service Quality Engineer

Location: Bucharest

Responsibilities:

• Quality audit based on quality standards by reviewing photos of PV plants, energy storage on the cloud and data center
• Be responsible for user notification and rectification tracking after review
• Create a spot check task and track the task closure
• Summarize quality issues and promote improvement, send the monthly report of quality issues
• Effectively identify key service quality issues, resolve key issues that affect customer satisfaction, and improve customer satisfaction

Requirements:

• Education: Bachelor degree
• Ability to cooperate and work with peoples from different cultures
• Fluency in English, able to read, write and communicate with other employees
• Proficient in common office software, Excel and PPT production
• Careful and patient work attitude, strong pressure resistance, good communication skill, organization and coordination skills
• Proactive problem solving, strong logical thinking ability, good analysis and summarization ability
• Familiar with quality management, experience in QA/QC is preferred
• Technical background of power electronics technology, heavy current knowledge, electrical major is preferred

We Offer: