Scopul pozitiei
Asigura suport IT utilizatorilor in folosirea aplicatiei Navision
Responsabilitati
1. Preluarea, diagnosticarea si rezolvarea problemelor legate de aplicația Navision
2. Asigura asistenta utilizatorilor in folosirea aplicatei Navision
3. Evaluarea corecta si redirectionarea problemelor semnalate catre alte departamente de competenta in caz de necesitate
4. Analizarea periodica a problemelor recurente cu scopul de a lua masuri care sa anuleze\reduca frecventa lor
Cerinte profil
Educatie: Facultatea de Automatica, Calculatoare si Electronica, Facultatea de Matematică şi Ştiinte ale Naturii, Facultatea de Economie.
Competente minime: -Cunostinte medii despre ambientul IT
-Cunostinte medii despre Navision
-Cunosiinte medii despre pachetul MS Office
-Cunostinte avansate limba italiana si engleza
Experiența: orice experienta profesionala anterioara in domeniul IT \ User Support constituie un avantaj.
Altele: aptitudini foarte bune de comunicare scrisa si orala, gandire analitica, abilitati sporite in efectuarea unui troubleshooting eficient conform procedurilor interne, spontaneitate, atitudine pozitiva, proactiva, orientata catre client si lucru in echipa.
IT Infrastructure Operations Specialist Craiova
Position Scope
The candidate will provide remote support for the distributed datacenters around the globe and Industrial Applications Teams from Milano. The resource will provide base support on Software Defined Datacenter solutions.
Responsibilities
• Interact with HQ teams as well as interacting pro-actively when needed
• Master Data Center virtualization (in particular VMware solutions) to troubleshoot architectures and deployments
• Facilitates SDDC support, maintenance, and patching
• Perform alert-based investigation and troubleshooting
• Evaluates system performance and reports to management.
• Defines tools and procedures for daily operational support.
• Monitors and tunes the environment for optimal performance.
• Support IT infrastructure, operations processes and procedures to ensure the continued evolution of IT Standards, IT Roadmaps, and the strategic Target Architecture.
• Provide assistance in guiding the compute team to complete projects and provide updates to management.
Requirements
Education: Faculty of Computer Science, Computer Engineering.
Competences: Analysis and attention to detail, ability to notify defects, teamwork, accuracy, perseverance, holding communication and problem solving skills. Ability to express complex technical concepts effectively (verbally and written). Ability to work well with people from different disciplines with varying degrees of technical experience
Experience: Newly graduates of Faculty/Master; any experience in as Systems Engineer, Network Operating Systems Engineer, Database Administrator will be an advantage
Others: English at a good level, Flexibility, Dynamic person
Digital Workplace AOE&AD Craiova
As an Endpoint Manager Administrator, you are responsible with the support and continuous improvement of IT – infrastructure environment. In addition, you will be part of a dynamic team in a continuous learning environment where much of your growth will be self-directed. Moreover, you will be actively involved with mentoring, training and collaborating with other departments to make our team fast, stronger and smarter at handling critical issues for internal customers.
Responsibilities
• Administer MEM
• Create, Test and manage application deployment for new and existing software
• Provide 2nd level support for any action released in production
• Develop process documentation for any action released in production
• Patch Management
• Software Asset Management
Requirements
Education: Faculty of Computer Science, Computer Engineering.
Competences: Analysis and attention to detail, teamwork, accuracy, perseverance, using specialized terminology, communication and problem-solving skills.
Experience: Newly graduates of Faculty/Master; any experience in PowerShell, SQL Server, Active Directory Services, standard client/Server field will be an advantage
Others: English at a good level, Flexibility, Dynamic person
IT Salesforce support Craiova
Responsibilities
Analyze user requests on Salesforce application;
Propose new solutions in order to solve the issues arrived;
Understand object functionality on Salesforce;
Create query on Salesforce(similar with sql language);
Make massive updates on Salesforce tables
Create/modify new users ;
Tests new/existing functionalities;
Assures a good communication with the end user ;
Creates documentations regarding the new/ existing processes
Requirements
Education:
Faculty of Mathematics and Informatics; Faculty of Automation, Computers and Electronic
Competencies:
Analysis and attention to detail, ability to notify defects, teamwork, skill, accuracy, perseverance, using specialized terminology, holding communication skills and problem solving.
Experience:
Newly graduates of Faculty/Master ; any experience in the field will be an advantage
Others:
English & Romanian at a good level, Flexibility, Dynamic person