Duties and responsibilities:
- Actively involved in finding new sales opportunities.
- Building and maintaining relationships with customers.
- Preparation of offers, negotiation, and closing orders for direct or indirect partners.
- Involvement in setting targets and contractual conditions with partners in the allocated area.
- Actively involved in promoting and monitoring marketing actions.
- Tracking and providing feedback for offers submitted by the technical department.
- Communication with customer service regarding order status.
- Reporting and administrative work in accordance with the position held in the company: annual action plan for each partner; monthly database; weekly planning; monthly regional information (clients and projects); completing the requested information in CRM; monthly / quarterly meeting reports.
- Responsibility for developing partnerships with partners/clients in the selected region.
- Collaboration and communication with the entire team.
- Support for presentations to end customers, installers, partners, panel builders in the allocated area.
- Technical and commercial consultancy for clients in the allocated area.
- Joint visits with Sales Engineers of partners to clients and projects in the allocated area.
- Visits clients and projects in the allocated area.
- Maintaining and developing relationships with Sales Engineers of partners in the allocated area.
- Responsible for achieving sales targets and collections in the allocated area.
- Informing partners in the allocated area about new products added to the portfolio and changes in price lists.
- Quarterly analysis with partners to monitor the achievement of proposed objectives (updating them every time when needed, is required).
- Collaboration with the Sales Manager – timely response, reporting of situations in the area, etc.
Qualifications / competencies:
- University degree (Electrical Engineer, Energetics)
- English – conversational level, B1
- Driving license
- MS Office (outlook, excel, teams), CRM etc.
- Technical Knowledge:
- to understand the technical specification, functions, and applications of the products.
- familiarity with industry trends, standards, and key players.
- Sales Skills:
- ability to build relationships and act as a consultant by understanding customer challenges and aligning solutions with their goals.
- reaching agreements that satisfy both the company and the customer.
- Identifying and focusing on the most promising opportunities to maximize efforts.
- Communication Skills:
- ability to explain technical concepts to non-technical persons in simple terms.
- presentation to the customers for the new products or specific theme.
- listening carefully to understand customer needs and concerns.
- working well with internal teams (PM, MKT, CS&LOG, FIN, HR) and external customers to ensure the best outcomes.
- Customer Relationship Management:
- understanding and addressing the customer’s pain points, ensuring their needs are met.
- building and maintaining strong relationships within the industry and with customers.
- handling long-term relationships with key accounts, including post-sale support and upselling opportunities.
- Time Management:
- Handling multiple leads and projects efficiently
- ensuring that commitments are met, and that the customer is satisfied post-sale.
- Adaptability and Learning:
- keeping up to date with product updates, new technologies, and industry changes.
- adjusting sales strategies and techniques to accommodate new products or shifting customer needs.
- Emotional Intelligence:
- ability to handle rejections or challenges with customers professionally.
- building rapport quickly and maintaining positive interactions with diverse customer bases.
- Integrity: selling solutions that genuinely meet customer needs without overpromising.
- Transparency: being honest about product limitations and setting realistic expectations.