Duties and responsibilities:

  • Actively involved in finding new sales opportunities.
  • Building and maintaining relationships with customers.
  • Preparation of offers, negotiation, and closing orders for direct or indirect partners.
  • Involvement in setting targets and contractual conditions with partners in the allocated area.
  • Actively involved in promoting and monitoring marketing actions.
  • Tracking and providing feedback for offers submitted by the technical department.
  • Communication with customer service regarding order status.
  • Reporting and administrative work in accordance with the position held in the company: annual action plan for each partner; monthly database; weekly planning; monthly regional information (clients and projects); completing the requested information in CRM; monthly / quarterly meeting reports.
  • Responsibility for developing partnerships with partners/clients in the selected region.
  • Collaboration and communication with the entire team.
  • Support for presentations to end customers, installers, partners, panel builders in the allocated area.
  • Technical and commercial consultancy for clients in the allocated area.
  • Joint visits with Sales Engineers of partners to clients and projects in the allocated area.
  • Visits clients and projects in the allocated area.
  • Maintaining and developing relationships with Sales Engineers of partners in the allocated area.
  • Responsible for achieving sales targets and collections in the allocated area.
  • Informing partners in the allocated area about new products added to the portfolio and changes in price lists.
  • Quarterly analysis with partners to monitor the achievement of proposed objectives (updating them every time when needed, is required).
  • Collaboration with the Sales Manager – timely response, reporting of situations in the area, etc.

Qualifications / competencies:

  • Sales Skills:
  • ability to build relationships and act as a consultant by understanding customer challenges and aligning solutions with their goals.
  • reaching agreements that satisfy both the company and the customer.
  • Identifying and focusing on the most promising opportunities to maximize efforts.
  • Communication Skills:
  • ability to explain technical concepts to non-technical persons in simple terms.
  • presentation to the customers for the new products or specific theme.
  • listening carefully to understand customer needs and concerns.
  • working well with internal teams (PM, MKT, CS&LOG, FIN, HR) and external customers to ensure the best outcomes.
  • Customer Relationship Management:
  • understanding and addressing the customer’s pain points, ensuring their needs are met.
  • building and maintaining strong relationships within the industry and with customers.
  • handling long-term relationships with key accounts, including post-sale support and upselling opportunities.
  • Time Management:
  • Handling multiple leads and projects efficiently
  • ensuring that commitments are met, and that the customer is satisfied post-sale.
  • Adaptability and Learning:
  • keeping up to date with product updates, new technologies, and industry changes.
  • adjusting sales strategies and techniques to accommodate new products or shifting customer needs.
  • Emotional Intelligence:
  • ability to handle rejections or challenges with customers professionally.
  • building rapport quickly and maintaining positive interactions with diverse customer bases.
  • Integrity: selling solutions that genuinely meet customer needs without overpromising.
  • Transparency: being honest about product limitations and setting realistic expectations.